THE GUESTLIST MIAMI
Effective Date: January 1, 2026
Last Updated: January 1, 2026
These Terms and Conditions (“Terms”) govern the nightlife concierge, guest-list facilitation, and related services provided by THE GUESTLIST MIAMI (“The Guestlist Miami,” “Company,” “we,” “us,” or “our”) to clients (“Client,” “you,” or “your”).
THE GUESTLIST MIAMI helps clients coordinate nightlife experiences through independent promoters, VIP hosts, venues, and other third-party service providers. Our goal is to make planning your Miami nightlife experience simple, flexible, and convenient.
By submitting a booking request, purchasing a paid concierge service, or otherwise using our services, you agree to the Terms applicable to that service. The specific service description and price presented to you at the time of purchase form part of your transaction.
Please review these Terms before completing a purchase.
1. Scope of Services
THE GUESTLIST MIAMI operates as an independent nightlife concierge and guest-list facilitation service. Our services may include, but are not limited to:
- Nightclub guest-list requests and access coordination through independent promoters or VIP hosts.
- Coordination of complimentary guest-list opportunities, where expressly offered and subject to applicable conditions.
- Assistance with VIP tables, bottle service, and other premium nightlife arrangements.
- Pool party and nightlife experience coordination.
- Yacht charters and private maritime experiences facilitated through relevant third-party providers.
- Restaurant reservations and hospitality arrangements.
- Custom-curated nightlife and hospitality experiences.
- Assistance with changing venues, nights, dates, or experiences, subject to availability and the applicable service terms.
- Reservation credits for eligible unused concierge arrangements, as described in Section 5.
The services available, applicable fees, inclusions, exclusions, and conditions depend on the specific offering presented at the time of purchase or confirmed in writing.
Our role: THE GUESTLIST MIAMI acts as an independent concierge and intermediary that facilitates nightlife arrangements through a network of independent promoters, VIP hosts, venues, brokers, and other service providers. We do not own or operate every venue, event, or third-party service provider with which we coordinate.
Free guest-list requests and paid concierge services: Certain guest-list opportunities may be offered without a concierge fee, while other services or premium arrangements may require payment. Any fee applicable to your specific request will be disclosed before you complete a paid purchase. A free guest-list request does not automatically include paid admission, a VIP table, bottle service, or other separately charged services.
Unless expressly stated otherwise in writing, a concierge service fee is payment for the agreed coordination and facilitation service, not the purchase price of an admission ticket or a guarantee of entry to a venue.
2. Eligibility
Clients must meet the minimum age requirements imposed by applicable law and the relevant venue or provider. Services involving alcohol or nightlife experiences are generally intended for individuals aged 21 or older, unless a different minimum age is expressly permitted by applicable law and the relevant venue’s policies.
Clients are responsible for complying with applicable laws, venue regulations, dress codes, identification requirements, arrival deadlines, and entry policies.
Admission decisions remain subject to the relevant venue’s rules and lawful discretion. Failure to meet age, identification, dress-code, conduct, or other applicable requirements may result in denied entry or refusal of service by the relevant provider.
We encourage clients to review any instructions communicated before their intended visit and to contact us promptly if clarification is needed.
3. Concierge Fee and Payment Terms
A concierge fee may be charged for the coordination, administrative work, communications, access facilitation, and related services described in the applicable service offering.
The fee, if any, will be disclosed before payment and will reflect the scope of the service being purchased. Where applicable, the checkout process will identify the service, its price, and material exclusions or additional charges before you authorize payment.
Payment is generally required before the relevant concierge service is delivered, unless otherwise agreed in writing.
By completing a purchase, you authorize the payment disclosed for the selected service. Any additional charge not previously authorized will require your approval, except where otherwise permitted by applicable law and the applicable payment terms.
What your fee covers: Your concierge fee compensates THE GUESTLIST MIAMI for the agreed concierge services. It is not automatically a ticket purchase, venue deposit, or payment to a nightclub, promoter, yacht operator, or other third-party provider.
4. Non-Refundable Policy
Concierge fees are generally non-refundable once the relevant concierge service work has commenced, to the extent permitted by applicable law.
Concierge services may involve administrative work, communications, coordination with independent promoters, allocation of staff time, and the preparation or submission of access requests. These activities may begin promptly after a request or purchase is accepted.
Subject to applicable law and the specific service purchased, a cash refund will not ordinarily be provided solely because of:
- A client’s change of plans or decision not to attend.
- A client’s failure to use an arranged guest-list opportunity or experience.
- A client’s failure to arrive within the applicable arrival window.
- Denied entry resulting from a client’s failure to satisfy applicable age, identification, dress-code, conduct, or venue requirements.
- A client’s preference for a different venue, event, date, or experience after concierge work has commenced.
- Dissatisfaction with a third-party provider’s independent services, where the complaint does not arise from a failure by THE GUESTLIST MIAMI to perform its own agreed obligations.
Flexibility and reservation credit: We understand that nightlife plans can change. Rather than treating every unused arrangement as a lost purchase, THE GUESTLIST MIAMI offers eligible clients the opportunity to request changes or use reservation credit under Section 5.
Where an arrangement cannot be provided, we will review the circumstances and any applicable alternatives or remedies in accordance with these Terms and applicable law.
Nothing in this section excludes any refund, cancellation right, or other remedy that cannot lawfully be excluded.
5. Changes, Rescheduling, and Reservation Credits
Flexibility is an important part of the THE GUESTLIST MIAMI experience. Subject to availability and the applicable service terms, clients may request changes to their selected nightclub, pool party, venue, night, date, or experience, including requests made close to the intended event time.
We will make reasonable efforts to accommodate changes based on availability.
5.1 Changes and rescheduling
Change requests are subject to:
- Availability of the requested venue, promoter, or provider.
- The time remaining before the intended event or experience.
- Applicable venue and promoter requirements.
- Any difference in concierge fees or other disclosed costs.
- Any relevant restrictions communicated before purchase.
5.2 Reservation credit for unused arrangements
Where applicable to the service purchased, reservation credit may be issued if a client has not selected a specific event, does not use an eligible arranged experience, misses an event, or agrees to a credit as a resolution to a service issue.
If no event has been selected, the credit may remain available while the client decides which eligible experience to request.
5.3 No expiration date
Reservation credits issued under this policy do not expire.
5.4 Using reservation credit
Credits may be applied toward eligible future concierge services offered by THE GUESTLIST MIAMI, subject to availability and the applicable service conditions.
If the replacement service costs more than the available credit, the client must approve and pay the disclosed difference before the new arrangement is finalized.
If the replacement service costs less than the available credit, the remaining balance will be retained as reservation credit.
5.5 Nature of reservation credit
Reservation credit is a service-related alternative to a cash refund. Unless required by applicable law or otherwise agreed in writing, it is not redeemable for cash and is not automatically transferable to another person.
5.6 Requesting a change or credit
Clients may contact us through the official contact details provided on our website, including the applicable booking reference and requested change. We will review the request, confirm any available alternatives, and communicate the applicable credit or price difference.
The issuance of a credit does not waive any rights the client may have under applicable law.
6. Third-Party Services and Liability
THE GUESTLIST MIAMI facilitates certain arrangements through independent third-party providers, including promoters, VIP hosts, nightclubs, pool parties, restaurants, yacht brokers, yacht operators, drivers, and other hospitality providers.
These providers generally operate independently and may establish their own policies, schedules, eligibility requirements, operating procedures, and service conditions.
Our role is to coordinate and facilitate the arrangements described in the relevant service offering. We do not control every aspect of a third party’s operations, management decisions, conduct, availability, or service delivery.
To the extent permitted by applicable law, THE GUESTLIST MIAMI is not responsible for acts or omissions of independent third parties that are outside our reasonable control. This limitation does not exclude responsibility for our own contractual obligations, representations, or conduct where liability cannot lawfully be excluded.
Where a concern arises regarding a third-party arrangement, clients may contact us for reasonable assistance with communication and available alternatives. THE GUESTLIST MIAMI does not guarantee that a third party will agree to a requested remedy.
7. Admission and Experience Disclaimer
THE GUESTLIST MIAMI aims to make nightlife planning convenient and provide clear coordination throughout the booking process.
Admission and the final experience may be affected by circumstances including:
- Venue capacity and operational requirements.
- Venue management decisions and entry policies.
- Dress codes, age requirements, identification, arrival times, and client conduct.
- Changes to venue operations, event schedules, or third-party arrangements.
- Weather conditions or other circumstances affecting outdoor, pool party, or yacht experiences.
- Safety requirements and lawful restrictions imposed by the relevant provider.
We will communicate relevant information when it is available to us and reasonably necessary for your arrangement.
Where a material change or cancellation affects an arranged service, we will make reasonable efforts to assist with suitable alternatives or applicable reservation credit in accordance with Sections 4 and 5 and applicable law.
Nothing in this section excludes any obligation expressly undertaken by THE GUESTLIST MIAMI in writing or any liability that cannot lawfully be excluded.
8. Client Conduct and Responsibilities
Clients agree to:
- Provide accurate and complete information when submitting a request.
- Review booking confirmations and instructions communicated by our team.
- Arrive at the specified location within any applicable arrival window.
- Comply with applicable laws, age and identification requirements, dress codes, safety instructions, and venue policies.
- Treat venue staff, promoters, providers, and other guests respectfully.
- Notify us promptly of requested changes or any issue that may affect the arrangement.
- Pay any additional costs that they have separately authorized or agreed to pay.
- Avoid providing payment details, passwords, or other sensitive information through unauthorized communication channels.
Failure to meet applicable requirements may result in denied entry or refusal of service by the relevant venue or provider. Where non-use or denial results from the client’s failure to satisfy communicated requirements, the applicable concierge fee will generally remain non-refundable, subject to Sections 4 and 5 and applicable law.
9. Event Cancellations by Venues or Vendors
Nightlife experiences may be affected by decisions or circumstances beyond THE GUESTLIST MIAMI’s control, including venue closures, schedule changes, event cancellations, provider unavailability, or operational restrictions.
If a venue or third-party provider cancels or materially changes an arrangement, we will make reasonable efforts to:
- Communicate relevant information to the client when it becomes available.
- Explore alternative venues, dates, nights, or experiences.
- Offer suitable alternatives, subject to availability.
- Apply reservation credit where eligible under Section 5.
If a client declines an available alternative, the original concierge fee will generally remain non-refundable to the extent permitted by applicable law and consistent with the service purchased.
If THE GUESTLIST MIAMI is unable to provide the material concierge service purchased and no suitable alternative or credit arrangement is agreed upon, we will review the circumstances and provide any remedy required by applicable law.
The treatment of fees paid directly to a venue or other provider is governed by the applicable agreement with that provider, subject to any rights or obligations imposed by law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, THE GUESTLIST MIAMI will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from the use of our services where such exclusion is lawful.
To the maximum extent permitted by applicable law, our aggregate liability arising from a particular concierge transaction will not exceed the concierge fees paid to THE GUESTLIST MIAMI for that transaction.
These limitations reflect the nature and scope of the concierge services we provide and the fact that certain venue and experience arrangements depend on independent third parties.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot lawfully be excluded or limited. Nothing in these Terms removes any non-waivable statutory rights or remedies.
11. Force Majeure and Blackout Dates
THE GUESTLIST MIAMI will not be responsible for delays or failures to perform obligations to the extent directly caused by circumstances beyond our reasonable control, including:
- Hurricanes, floods, earthquakes, and other natural disasters.
- Fires, public emergencies, or other significant safety events.
- Government actions, legal restrictions, curfews, or travel restrictions.
- Public health emergencies.
- Terrorism, civil unrest, or similar disruptions.
- Widespread utility, telecommunications, or technology failures.
- Venue closures, operational suspensions, or third-party cancellations.
- Other events that could not reasonably be prevented or overcome.
Certain dates, holidays, major Miami events, and peak weekends may involve limited availability, increased demand, or additional restrictions. We will make reasonable efforts to communicate known restrictions relevant to a requested arrangement.
Where these circumstances affect a service, we will make reasonable efforts to explore rescheduling, alternative arrangements, or reservation credit where eligible under Section 5.
Any refund or other remedy required by applicable law remains available. This section does not automatically eliminate a client’s legal rights or excuse obligations that can reasonably still be performed.
12. Privacy and Data Use
THE GUESTLIST MIAMI collects and processes personal information as necessary to respond to inquiries, coordinate requested services, process transactions, administer reservation credits, communicate with clients, maintain business records, and protect against fraud.
Where necessary to facilitate a guest-list request or other arrangement, we may share relevant information with independent promoters, VIP hosts and other service providers involved in delivering the requested service.
We seek to limit information sharing to what is reasonably necessary for the relevant purpose. We do not sell personal information for money, subject to the definitions and requirements of applicable privacy laws.
Our website may also use cookies, analytics tools, and similar technologies as described in our Privacy Policy.
We use reasonable measures designed to protect personal information but cannot guarantee absolute security. Information is retained for as long as reasonably necessary for the purposes described in our Privacy Policy, subject to applicable legal and recordkeeping requirements.
For further details concerning data collection, sharing, retention, security, and privacy rights, please review our Privacy Policy at:
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Subject to applicable law, disputes arising from these Terms or the services provided by THE GUESTLIST MIAMI may be brought before a court of competent jurisdiction in Florida.
We encourage clients to contact us promptly regarding billing questions, booking concerns, or service-related complaints so that we can review the matter and seek a practical resolution.
Nothing in this section prevents a client from contacting their payment provider, card issuer, or a relevant regulator, or exercising any right that cannot lawfully be restricted.
14. Amendments and Modifications
We may update these Terms from time to time to reflect changes in our services, business practices, or legal obligations.
The latest version will be published on our website with its applicable effective date and last-updated date.
Changes generally apply prospectively. A revised version will not retroactively remove rights accrued under a confirmed transaction where doing so would be unlawful.
Where required by applicable law, we will provide notice of material changes or obtain any necessary consent.
Clients are encouraged to review the applicable Terms before making a new purchase.
15. Acknowledgment and Acceptance
By submitting a booking request or purchasing a service, you acknowledge that you have had the opportunity to review the applicable service description, price, and these Terms.
For paid concierge services, you acknowledge that:
- The fee covers the concierge services described at the time of purchase and is not automatically the price of an admission ticket.
- Guest-list arrangements may be facilitated through independent promoters and other third-party providers.
- Changes are subject to availability, but eligible alternatives and reservation credits may be available under these Terms.
- Reservation credits issued under Section 5 do not expire.
- Concierge fees are generally non-refundable once service work has commenced, subject to applicable law and the specific terms of the service purchased.
We aim to provide a clear, flexible, and convenient concierge experience. If you have questions about a service, fee, change request, or reservation credit, please contact us before completing your purchase.
THE GUESTLIST MIAMI
Website: https://theguestlistmiami.com
Customer Support: theguestlistmia@gmail.com
By completing a paid purchase, you confirm that you have reviewed the information presented at checkout and agree to the applicable Terms and Conditions, subject to your rights under applicable law.
